Our unwavering commitment to excellence in every stay, every service, and every experience.
Every aspect of our service is built on these fundamental commitments to ensure your complete satisfaction.
Every home is professionally cleaned and inspected before your arrival.
Our meticulous cleaning standards ensure every surface sparkles, every room is perfectly prepared, and every detail meets our exacting standards. We use professional-grade cleaning products and conduct thorough inspections to guarantee your space is immaculate.
Personally vetted properties that meet our rigorous standards.
Each property in our portfolio undergoes a comprehensive selection process. We personally visit every home, assess its condition, location, and amenities to ensure it meets our strict quality criteria before welcoming guests.
Around-the-clock assistance from our friendly local team.
Our dedicated support team is available whenever you need us. From pre-arrival questions to any issues during your stay, we're here to ensure your experience is seamless and stress-free.
Best price guarantee and exclusive perks when you book with us.
Skip the booking platform fees and enjoy better rates, flexible cancellation policies, and exclusive amenities. Direct bookings ensure you get the best value and personalised service.
These metrics reflect our dedication to delivering exceptional experiences consistently.
4.9/5
Average Guest Rating
98%
Guest Satisfaction
<2hrs
Response Time
100%
Quality Checked
Our commitment extends far beyond the basics. We're dedicated to creating truly memorable experiences.
All properties meet the highest safety standards with regular inspections and certified safety equipment.
Welcome amenities, local recommendations, and thoughtful touches that make your stay feel special.
Insider knowledge and personalised recommendations to help you experience the best of your destination.
Comprehensive insurance and security measures to protect both our properties and your peace of mind.
Behind every promise is a detailed process designed to ensure consistent excellence.
Every property undergoes a comprehensive 47-point inspection before joining our portfolio.
Hotel-standard cleaning, fresh linens, and welcome amenities prepared for every arrival.
Regular check-ins, maintenance schedules, and guest feedback monitoring to maintain standards.
Our promise means nothing without the support to back it up. We're always here to help.
Speak to a real person anytime, day or night
Always available
Get detailed help and documentation
2 hour response
Expert local knowledge and quick response
Always nearby
Don't just take our word for it. Book your stay and experience the Collard Property Promise firsthand.
